Luxe Artefatto Shipping and Handling Policy

Thank you for choosing Luxe Artefatto for your online shopping needs. We are committed to providing you with a seamless shopping experience, which includes clear and transparent shipping and handling procedures. Please review the following policy to understand how we process and deliver your orders:

Shipping Time:

• For orders within the United States, our standard shipping time is estimated to be between 2 to 8 business days. Please note that these times are approximate and may vary depending on factors such as product availability, location, and carrier efficiency.
• International shipping times vary based on the destination country and the shipping method selected. Typically, international orders will arrive between 4 to 14 days. The specific delivery time will be provided at the time of checkout, depending on your chosen shipping provider (DHL or USPS) and the destination country.

Handling Time:

• Our handling time typically ranges from 1 to 3 business days. During this period, we process your order, carefully package your items, and prepare them for shipment. Please note that this handling time is in addition to the shipping time.

Shipping Costs:

• We offer free standard shipping for all orders within the United States.
• International shipping costs will be calculated at the time of checkout based on your chosen shipping provider (DHL or USPS) and the destination country. The shipping cost will be clearly displayed for your review before you complete your purchase.

International Shipping and Customs:

• For international orders, please be aware that you may be responsible for additional customs duties, taxes, or fees imposed by your country's customs authorities. Luxe Artefatto is not responsible for any additional charges incurred during the customs clearance process.

Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment and estimate its expected arrival.

Order Status and Updates:

• You can check the status of your order and any updates through your Luxe Artefatto account or by contacting our customer support team.

Lost or Delayed Shipments:

• While we strive to ensure the timely and accurate delivery of all orders, occasional delays or lost shipments may occur due to unforeseen circumstances. If you believe your order is significantly delayed or lost, please contact our customer support team for assistance.

Returns and Refunds:

• For information on our returns and refunds policy, please refer to our separate Return Policy.

Contact Information:

• If you have any questions or require assistance with your order, please do not hesitate to contact our customer support team via email at contact@luxeartefatto.com or through our customer service portal on our website.

By placing an order with Luxe Artefatto, you agree to abide by the terms and conditions outlined in this Shipping and Handling Policy. We recommend reviewing this policy regularly for any updates or changes. Your satisfaction is our priority, and we are here to assist you with any inquiries or concerns regarding your shopping experience.

Thank you for choosing Luxe Artefatto, and we look forward to serving you!